Hermès Care Club: Preserving Your Investment with Exclusive Spa & Atelier Services

Owning a Hermès handbag is more than a fashion statement—it's an investment. The Care Club from is designed to preserve the beauty, longevity, and value of your treasured pieces through expert care and exclusive privileges. Whether you have a single iconic Birkin or an extensive Collection, Care Club makes luxury ownership effortless.

How Care Club Works

Care Club offers tiered memberships to suit your needs. From .95 per month, you can start protecting your investment today. Members enjoy exclusive annual spa experiences, priority atelier service, and a host of member-only benefits. The process is simple: join online, access your Member Concierge, and book your services at your convenience.

Luxury Protected

Your Hermès handbag deserves the utmost care. Care Club’s expert artisans provide meticulous spa treatments that clean, condition, and restore your bag to its original glory. This not only enhances its appearance but also extends its lifespan and helps maintain its resale value.

Membership Benefits

Depending on your membership tier, you can access a range of benefits:

Annual Spa Experience – a full professional cleaning and conditioning service.
Priority Atelier Service – expedited repairs and restoration.
Discounts on purchases and consignment fees.
Authentication and annual valuation (Collector Care).
Complimentary return shipping on all spa services across Australia.

Why Join Care Club?

Regular professional care is essential for high-end leather goods. Care Club provides peace of mind, knowing your Hermès bag is in expert hands. Members also enjoy exclusive perks that enhance the ownership experience.

Member Concierge

All benefits are booked privately through your dedicated Member Concierge, accessible via your account portal. This personalized service ensures a seamless experience from booking to delivery.

Trust Points

Care Club is built on trust. With transparent practices and a commitment to quality, you can rely on to care for your investment.

Frequently Asked Questions

When can I redeem my spa experience?

Your Annual Spa Experience can be redeemed any time within your 3-month membership period, beginning the day you join. Discounts on purchases and consignment fees are available immediately.

How do I book my member benefits?

All benefits are booked privately through your Member Concierge inside your account portal.

Can I cancel anytime?

Yes, memberships are billed monthly and can be cancelled at any time from your Member Concierge.

Do benefits differ between memberships?

Yes. Signature Care includes one Annual Spa Experience and core benefits. Collector Care adds a second spa, shoe spa, authentication, and annual valuation.